/* =========================================================
   CHATBOT CERRILLOS - CONFIGURACIÓN
   ========================================================= */

#cerrillos-chatbot {
    position: relative;
    z-index: 999999;
}


/* =========================================================
   BOTÓN DEL CHAT
   ========================================================= */

#cerrillos-chatbot .chatbot-toggle {
    position: fixed !important;

    right: 14px !important;
    bottom: 14px !important;

    width: 55px !important;
    height: 55px !important;

    min-width: 55px !important;
    min-height: 55px !important;

    max-width: 55px !important;
    max-height: 55px !important;

    margin: 0 !important;
    padding: 0 !important;

    border: 0 !important;
    border-radius: 50% !important;

    background: transparent !important;

    display: flex !important;
    align-items: center !important;
    justify-content: center !important;

    cursor: pointer !important;

    z-index: 1000001 !important;
}

#cerrillos-chatbot .chatbot-toggle img {
    display: block !important;

    width: 55px !important;
    height: 55px !important;

    min-width: 55px !important;
    min-height: 55px !important;

    max-width: 55px !important;
    max-height: 55px !important;

    margin: 0 !important;
    padding: 0 !important;

    object-fit: contain !important;

    border: 0 !important;
}


/* =========================================================
   CHAT
   ========================================================= */

#cerrillos-chatbot .chatbot-window {

    position: fixed !important;

    right: 25px !important;
    bottom: 120px !important;

    width: 380px !important;
    height: 580px !important;

    min-width: 0 !important;
    min-height: 0 !important;

    max-width: calc(100vw - 40px) !important;
    max-height: calc(100vh - 140px) !important;

    display: none !important;

    flex-direction: column;

    background: #ffffff !important;

    border-radius: 18px !important;

    overflow: hidden !important;

    z-index: 1000000 !important;

    box-sizing: border-box !important;

    box-shadow: 0 10px 40px rgba(0,0,0,.25) !important;
}


#cerrillos-chatbot .chatbot-window.open {
    display: flex !important;
}


/* =========================================================
   HEADER
   ========================================================= */

#cerrillos-chatbot .chatbot-header {

    width: 100% !important;

    min-height: 70px !important;

    box-sizing: border-box !important;

    padding: 10px 14px !important;

    background: linear-gradient(
        135deg,
        #0b1740,
        #0A4E8A
    ) !important;

    color: white !important;

    display: flex !important;

    align-items: center !important;

    justify-content: space-between !important;
}


/* =========================================================
   MASCOTA
   ========================================================= */

#cerrillos-chatbot .chatbot-avatar {

    width: 58px !important;
    height: 58px !important;

    min-width: 58px !important;
    min-height: 58px !important;

    max-width: 58px !important;
    max-height: 58px !important;

    border-radius: 50% !important;

    overflow: hidden !important;

    background: white !important;

    display: flex !important;

    align-items: center !important;

    justify-content: center !important;
}


#cerrillos-chatbot .chatbot-avatar img {

    width: 58px !important;
    height: 58px !important;

    min-width: 58px !important;
    min-height: 58px !important;

    max-width: 58px !important;
    max-height: 58px !important;

    object-fit: contain !important;

    display: block !important;
}


/* =========================================================
   MENSAJES
   ========================================================= */

#cerrillos-chatbot .chatbot-messages {

    flex: 1 !important;

    width: 100% !important;

    box-sizing: border-box !important;

    overflow-y: auto !important;

    padding: 15px !important;

    background: #f5f7fa !important;
}


/* =========================================================
   BOTONES
   ========================================================= */

/* =========================================================
   ACCESOS RÁPIDOS - TARJETAS COLORIDAS
   ========================================================= */

#cerrillos-chatbot .chatbot-quick-actions {

    width: 100% !important;

    box-sizing: border-box !important;

    display: grid !important;

    grid-template-columns: repeat(4, 1fr) !important;

    gap: 8px !important;

    padding: 10px !important;

    background: #ffffff !important;

    overflow: visible !important;
}


/* BOTONES */

#cerrillos-chatbot .chatbot-quick-actions button {

    min-height: 58px !important;

    padding: 8px 5px !important;

    border: 0 !important;

    border-radius: 12px !important;

    background: #f1f5f9 !important;

    color: #0b1740 !important;

    font-size: 11px !important;

    font-weight: 700 !important;

    line-height: 1.2 !important;

    cursor: pointer !important;

    transition:
        transform .2s ease,
        box-shadow .2s ease,
        background .2s ease !important;

    box-shadow:
        0 2px 6px rgba(0,0,0,.08) !important;
}


/* EFECTO AL PASAR EL MOUSE */

#cerrillos-chatbot .chatbot-quick-actions button:hover {

    transform: translateY(-2px) !important;

    box-shadow:
        0 5px 12px rgba(0,0,0,.15) !important;
}


/* CLICK */

#cerrillos-chatbot .chatbot-quick-actions button:active {

    transform: scale(.96) !important;
}


/* =========================================================
   COLORES POR BOTÓN
   ========================================================= */

#cerrillos-chatbot .chatbot-quick-actions button:nth-child(1) {
    background: #e8f2ff !important;
    color: #0756a3 !important;
}

#cerrillos-chatbot .chatbot-quick-actions button:nth-child(2) {
    background: #fff0f7 !important;
    color: #c40068 !important;
}

#cerrillos-chatbot .chatbot-quick-actions button:nth-child(3) {
    background: #fff7df !important;
    color: #9a6800 !important;
}

#cerrillos-chatbot .chatbot-quick-actions button:nth-child(4) {
    background: #eaf8ef !important;
    color: #19733b !important;
}

#cerrillos-chatbot .chatbot-quick-actions button:nth-child(5) {
    background: #f2edff !important;
    color: #6337b8 !important;
}

#cerrillos-chatbot .chatbot-quick-actions button:nth-child(6) {
    background: #e9f8f8 !important;
    color: #087878 !important;
}

#cerrillos-chatbot .chatbot-quick-actions button:nth-child(7) {
    background: #fff0ed !important;
    color: #bd4a32 !important;
}

#cerrillos-chatbot .chatbot-quick-actions button:nth-child(8) {
    background: #edf0ff !important;
    color: #3547a5 !important;
}


/* =========================================================
   INPUT
   ========================================================= */

#cerrillos-chatbot .chatbot-input-area {

    width: 100% !important;

    box-sizing: border-box !important;

    display: flex !important;

    gap: 8px !important;

    padding: 10px !important;

    background: white !important;
}


/* =========================================================
   CERRAR
   ========================================================= */

#cerrillos-chatbot #chatbot-close {

    width: 38px !important;
    height: 38px !important;

    min-width: 38px !important;
    min-height: 38px !important;

    border: 0 !important;

    border-radius: 50% !important;

    background: rgba(255,255,255,.15) !important;

    color: white !important;

    font-size: 27px !important;

    cursor: pointer !important;
}


/* =========================================================
   CELULAR - DISEÑO CHAT
   ========================================================= */

@media (max-width: 600px) {

    /* =========================
       BOTÓN FLOTANTE
       ========================= */

#cerrillos-chatbot .chatbot-quick-actions {

    display: grid !important;

    grid-template-columns: 1fr 1fr !important;

    gap: 8px !important;

    padding: 10px !important;

    overflow: visible !important;

    max-height: none !important;
}


#cerrillos-chatbot .chatbot-quick-actions button {

    min-height: 52px !important;

    padding: 8px 5px !important;

    border-radius: 12px !important;

    font-size: 10px !important;
}


    /* =========================
       NUBE DE BIENVENIDA
       ========================= */

    #cerrillos-chatbot .chatbot-welcome-bubble {

    right: 78px !important;
    bottom: 25px !important;

    max-width: 175px !important;

    padding: 8px 11px !important;

    border-radius: 14px !important;

    white-space: normal !important;
}


    #cerrillos-chatbot .chatbot-welcome-bubble strong {
    font-size: 12px !important;
}


    #cerrillos-chatbot .chatbot-welcome-bubble span {
    font-size: 10px !important;
}


    /* =========================
       VENTANA DEL CHAT
       ========================= */

    #cerrillos-chatbot .chatbot-window {

        position: fixed !important;

        left: 10px !important;
        right: 10px !important;

        bottom: 10px !important;

        width: calc(100vw - 20px) !important;

        height: calc(100vh - 80px) !important;

        min-height: 0 !important;

        max-width: none !important;
        max-height: calc(100vh - 80px) !important;

        border-radius: 20px !important;

        box-shadow:
            0 8px 35px rgba(0,0,0,.30) !important;
    }


    /* =========================
       ENCABEZADO
       ========================= */

    #cerrillos-chatbot .chatbot-header {

        min-height: 68px !important;

        height: 68px !important;

        padding: 10px 12px !important;
    }


    /* MASCOTA */

    #cerrillos-chatbot .chatbot-avatar {

        width: 56px !important;
        height: 56px !important;

        min-width: 56px !important;
        min-height: 56px !important;

        max-width: 56px !important;
        max-height: 56px !important;
    }


    #cerrillos-chatbot .chatbot-avatar img {

        width: 56px !important;
        height: 56px !important;
    }


    /* =========================================================
   MENSAJES
   ========================================================= */

#cerrillos-chatbot .chatbot-messages {
    flex: 1 !important;
    width: 100% !important;
    box-sizing: border-box !important;
    overflow-y: auto !important;
    padding: 15px !important;
    background: #f5f7fa !important;
}

/* =========================================================
   DISEÑO DE LOS MENSAJES
   ========================================================= */

#cerrillos-chatbot .chatbot-message {
    width: 100% !important;
    display: flex !important;
    margin-bottom: 10px !important;
    box-sizing: border-box !important;
}

#cerrillos-chatbot .chatbot-message.bot {
    justify-content: flex-start !important;
}

#cerrillos-chatbot .chatbot-message.user {
    justify-content: flex-end !important;
}

#cerrillos-chatbot .chatbot-message .chatbot-bubble {
    position: relative !important;

    display: block !important;

    width: auto !important;
    max-width: 78% !important;

    padding: 11px 14px !important;

    border-radius: 16px !important;

    font-family: Arial, sans-serif !important;
    font-size: 14px !important;
    line-height: 1.5 !important;

    word-break: break-word !important;

    box-sizing: border-box !important;
}


/* MENSAJE DEL BOT */

#cerrillos-chatbot .chatbot-message.bot .chatbot-bubble {
    background: #ffffff !important;
    color: #263238 !important;

    border: 1px solid #e5eaf0 !important;

    border-bottom-left-radius: 5px !important;

    box-shadow:
        0 2px 7px rgba(0,0,0,.07) !important;
}


/* MENSAJE DEL USUARIO */

#cerrillos-chatbot .chatbot-message.user .chatbot-bubble {
    background: linear-gradient(
        135deg,
        #0A4E8A,
        #0066b3
    ) !important;

    color: #ffffff !important;

    border-bottom-right-radius: 5px !important;

    box-shadow:
        0 2px 7px rgba(10,78,138,.18) !important;
}


/* BOTÓN/LINK DE RESPUESTA */

#cerrillos-chatbot .chatbot-message.bot .chatbot-link {
    display: inline-block !important;

    margin-top: 9px !important;

    padding: 7px 11px !important;

    border-radius: 9px !important;

    background: #eaf3fb !important;

    color: #0A4E8A !important;

    font-size: 12px !important;

    font-weight: 700 !important;

    text-decoration: none !important;
}

    /* =========================
       BOTONES RÁPIDOS
       ========================= */

    #cerrillos-chatbot .chatbot-quick-actions {

        display: grid !important;

        grid-template-columns: 1fr 1fr !important;

        gap: 7px !important;

        padding: 8px !important;

        overflow-x: hidden !important;

        overflow-y: auto !important;

        max-height: 145px !important;
    }


    #cerrillos-chatbot .chatbot-quick-actions button {

        min-height: 40px !important;

        padding: 7px 5px !important;

        border-radius: 9px !important;

        font-size: 11px !important;
    }


    /* =========================
       CAMPO DE TEXTO
       ========================= */

/* =========================================================
   CAMPO DE MENSAJE - DISEÑO MODERNO
   ========================================================= */

#cerrillos-chatbot .chatbot-input-area {
    width: 100% !important;
    box-sizing: border-box !important;

    display: flex !important;
    align-items: center !important;

    gap: 10px !important;

    padding: 12px 14px !important;

    background: #ffffff !important;

    border-top: 1px solid #e8edf3 !important;

    box-shadow: 0 -3px 12px rgba(0,0,0,.04) !important;
}


/* CONTENEDOR DEL INPUT */

#cerrillos-chatbot #chatbot-input {
    flex: 1 !important;

    width: 100% !important;
    height: 46px !important;

    box-sizing: border-box !important;

    border: 1px solid #dfe5ec !important;

    border-radius: 23px !important;

    background: #f5f7fa !important;

    color: #1f2937 !important;

    font-family: Arial, sans-serif !important;

    font-size: 14px !important;

    padding: 0 18px !important;

    outline: none !important;

    transition:
        border-color .2s ease,
        background .2s ease,
        box-shadow .2s ease !important;
}


/* PLACEHOLDER */

#cerrillos-chatbot #chatbot-input::placeholder {
    color: #9aa5b1 !important;
}


/* INPUT ACTIVO */

#cerrillos-chatbot #chatbot-input:focus {
    background: #ffffff !important;

    border-color: #0A4E8A !important;

    box-shadow:
        0 0 0 3px rgba(10,78,138,.10) !important;
}


/* BOTÓN ENVIAR */

#cerrillos-chatbot .chatbot-input-area button {
    width: 46px !important;
    height: 46px !important;

    min-width: 46px !important;
    min-height: 46px !important;

    border: 0 !important;

    border-radius: 50% !important;

    background: linear-gradient(
        135deg,
        #0A4E8A,
        #0066b3
    ) !important;

    color: white !important;

    display: flex !important;
    align-items: center !important;
    justify-content: center !important;

    font-size: 18px !important;

    cursor: pointer !important;

    box-shadow:
        0 4px 10px rgba(10,78,138,.25) !important;

    transition:
        transform .2s ease,
        box-shadow .2s ease !important;
}


/* HOVER */

#cerrillos-chatbot .chatbot-input-area button:hover {
    transform: scale(1.08) !important;

    box-shadow:
        0 6px 16px rgba(10,78,138,.32) !important;
}


/* CLICK */

#cerrillos-chatbot .chatbot-input-area button:active {
    transform: scale(.94) !important;
}


    /* =========================
       BOTÓN CERRAR
       ========================= */

    #cerrillos-chatbot #chatbot-close {

        width: 40px !important;
        height: 40px !important;

        min-width: 40px !important;
        min-height: 40px !important;

        font-size: 25px !important;
    }

}

/* =========================================================
   BURBUJA DE PRESENTACIÓN
   ========================================================= */

#cerrillos-chatbot .chatbot-welcome-bubble {
    position: fixed !important;

    right: 135px !important;
    bottom: 48px !important;

    background: #ffffff !important;

    padding: 10px 16px !important;

    border-radius: 16px !important;

    box-shadow: 0 4px 18px rgba(0,0,0,.18) !important;

    display: flex !important;
    flex-direction: column !important;

    font-family: Arial, sans-serif !important;

    z-index: 999998 !important;

    white-space: nowrap !important;

    animation: chatbotBubble 2s ease-in-out infinite !important;
}


/* =========================================================
   TEXTO DE LA BURBUJA
   ========================================================= */

#cerrillos-chatbot .chatbot-welcome-bubble strong {

    color: #0A4E8A !important;

    font-size: 14px !important;

    margin-bottom: 2px !important;
}


#cerrillos-chatbot .chatbot-welcome-bubble span {

    color: #555555 !important;

    font-size: 12px !important;
}


/* =========================================================
   COLITA DE LA BURBUJA
   ========================================================= */

#cerrillos-chatbot .chatbot-welcome-bubble::after {

    content: "" !important;

    position: absolute !important;

    right: -8px !important;

    top: 50% !important;

    transform: translateY(-50%) !important;

    width: 0 !important;

    height: 0 !important;

    border-top: 8px solid transparent !important;

    border-bottom: 8px solid transparent !important;

    border-left: 10px solid #ffffff !important;
}


/* =========================================================
   ANIMACIÓN
   ========================================================= */

@keyframes chatbotBubble {

    0%, 100% {
        transform: translateY(0);
    }

    50% {
        transform: translateY(-4px);
    }

}


/* =========================================================
   OCULTAR AL ABRIR EL CHAT
   ========================================================= */

#cerrillos-chatbot:has(.chatbot-window.open)
.chatbot-welcome-bubble {

    display: none !important;
}


/* =========================================================
   CELULAR
   ========================================================= */

@media (max-width: 600px) {

    #cerrillos-chatbot .chatbot-welcome-bubble {

        right: 78px !important;

        bottom: 25px !important;

        max-width: 175px !important;

        padding: 8px 11px !important;

        border-radius: 14px !important;

        white-space: normal !important;
    }


    #cerrillos-chatbot .chatbot-welcome-bubble strong {

        font-size: 12px !important;
    }


    #cerrillos-chatbot .chatbot-welcome-bubble span {

        font-size: 10px !important;
    }

}



/* =========================================================
   INDICADOR ESCRIBIENDO
   ========================================================= */

#cerrillos-chatbot .chatbot-typing {

    display: flex !important;

    align-items: center !important;

    gap: 4px !important;

    width: fit-content !important;

    padding: 10px 13px !important;

    background: #ffffff !important;

    border-radius: 16px !important;

    box-shadow: 0 2px 6px rgba(0,0,0,.08) !important;
}


#cerrillos-chatbot .chatbot-typing span {

    width: 6px !important;

    height: 6px !important;

    background: #0A4E8A !important;

    border-radius: 50% !important;

    animation: chatbotTyping 1.2s infinite !important;
}


#cerrillos-chatbot .chatbot-typing span:nth-child(2) {
    animation-delay: .2s !important;
}


#cerrillos-chatbot .chatbot-typing span:nth-child(3) {
    animation-delay: .4s !important;
}


@keyframes chatbotTyping {

    0%, 60%, 100% {
        opacity: .3;
        transform: translateY(0);
    }

    30% {
        opacity: 1;
        transform: translateY(-3px);
    }
}

/* =========================================================
   MEJORAS EXCLUSIVAS PARA PC
   NO AFECTA CELULAR
   ========================================================= */

@media (min-width: 601px) {

    /* -----------------------------------------------------
       BOTÓN FLOTANTE DEL CHAT
       ----------------------------------------------------- */

    #cerrillos-chatbot .chatbot-toggle {
        position: fixed !important;

        right: 14px !important;
        bottom: 14px !important;

        width: 58px !important;
        height: 58px !important;

        min-width: 58px !important;
        min-height: 58px !important;

        max-width: 58px !important;
        max-height: 58px !important;

        padding: 0 !important;
        margin: 0 !important;

        border: 0 !important;
        border-radius: 50% !important;

        background: #0A4E8A !important;

        display: flex !important;
        align-items: center !important;
        justify-content: center !important;

        overflow: hidden !important;

        cursor: pointer !important;

        z-index: 1000001 !important;

        box-shadow:
            0 6px 18px rgba(0,0,0,.25) !important;

        transition:
            transform .2s ease,
            box-shadow .2s ease !important;
    }

    #cerrillos-chatbot .chatbot-toggle:hover {
        transform: scale(1.06) !important;

        box-shadow:
            0 8px 24px rgba(0,0,0,.30) !important;
    }

    #cerrillos-chatbot .chatbot-toggle img {
        display: block !important;

        width: 58px !important;
        height: 58px !important;

        min-width: 58px !important;
        min-height: 58px !important;

        max-width: 58px !important;
        max-height: 58px !important;

        object-fit: contain !important;

        border-radius: 50% !important;
    }


    /* -----------------------------------------------------
       NUBE DE BIENVENIDA
       AHORA QUEDA PEGADA AL ICONO
       ----------------------------------------------------- */

    #cerrillos-chatbot .chatbot-welcome-bubble {
        position: fixed !important;

        right: 76px !important;
        bottom: 27px !important;

        max-width: 230px !important;

        padding: 10px 15px !important;

        background: #ffffff !important;

        border-radius: 15px !important;

        box-shadow:
            0 5px 20px rgba(0,0,0,.18) !important;

        display: flex !important;
        flex-direction: column !important;

        z-index: 999998 !important;

        white-space: nowrap !important;

        animation:
            chatbotBubble 2s ease-in-out infinite !important;
    }

    #cerrillos-chatbot .chatbot-welcome-bubble::after {
        right: -8px !important;

        top: 50% !important;

        transform: translateY(-50%) !important;

        border-top: 8px solid transparent !important;
        border-bottom: 8px solid transparent !important;
        border-left: 10px solid #ffffff !important;
    }


    /* -----------------------------------------------------
       ÁREA DE MENSAJES
       ----------------------------------------------------- */

    #cerrillos-chatbot .chatbot-messages {
        display: flex !important;

        flex-direction: column !important;

        align-items: stretch !important;

        justify-content: flex-start !important;

        flex: 1 !important;

        width: 100% !important;

        min-height: 0 !important;

        box-sizing: border-box !important;

        padding: 16px !important;

        background: #f5f7fa !important;

        overflow-x: hidden !important;

        overflow-y: auto !important;
    }


    /* -----------------------------------------------------
       MENSAJES DEL BOT Y USUARIO
       ----------------------------------------------------- */

    #cerrillos-chatbot .chatbot-message {
        display: flex !important;

        width: 100% !important;

        margin-bottom: 11px !important;

        box-sizing: border-box !important;

        visibility: visible !important;

        opacity: 1 !important;
    }

    #cerrillos-chatbot .chatbot-message.bot {
        justify-content: flex-start !important;
    }

    #cerrillos-chatbot .chatbot-message.user {
        justify-content: flex-end !important;
    }


    /* BURBUJA GENERAL */

    #cerrillos-chatbot .chatbot-message .chatbot-bubble {
        display: block !important;

        position: relative !important;

        width: auto !important;

        max-width: 78% !important;

        padding: 12px 15px !important;

        border-radius: 17px !important;

        box-sizing: border-box !important;

        font-family: Arial, sans-serif !important;

        font-size: 14px !important;

        line-height: 1.5 !important;

        word-break: break-word !important;

        visibility: visible !important;

        opacity: 1 !important;

        transition:
            transform .15s ease,
            box-shadow .15s ease !important;
    }


    /* BOT */

    #cerrillos-chatbot .chatbot-message.bot .chatbot-bubble {
        background: #ffffff !important;

        color: #263238 !important;

        border: 1px solid #e4e9ef !important;

        border-bottom-left-radius: 5px !important;

        box-shadow:
            0 3px 10px rgba(0,0,0,.08) !important;
    }


    /* USUARIO */

    #cerrillos-chatbot .chatbot-message.user .chatbot-bubble {
        background:
            linear-gradient(
                135deg,
                #0A4E8A,
                #0066b3
            ) !important;

        color: #ffffff !important;

        border: 0 !important;

        border-bottom-right-radius: 5px !important;

        box-shadow:
            0 4px 12px rgba(10,78,138,.22) !important;
    }


    /* -----------------------------------------------------
       LINK DE LAS RESPUESTAS
       ----------------------------------------------------- */

    #cerrillos-chatbot .chatbot-message.bot .chatbot-link {
        display: inline-block !important;

        margin-top: 9px !important;

        padding: 7px 11px !important;

        border-radius: 9px !important;

        background: #eaf3fb !important;

        color: #0A4E8A !important;

        font-size: 12px !important;

        font-weight: 700 !important;

        line-height: 1.2 !important;

        text-decoration: none !important;
    }

    #cerrillos-chatbot .chatbot-message.bot .chatbot-link:hover {
        background: #dcecf8 !important;
    }


    /* -----------------------------------------------------
       BOTÓN ENVIAR DEL PC
       ESTE ES EL BOTÓN QUE TE FALTABA
       ----------------------------------------------------- */

    #cerrillos-chatbot .chatbot-input-area {
        width: 100% !important;

        box-sizing: border-box !important;

        display: flex !important;

        align-items: center !important;

        gap: 10px !important;

        padding: 11px 12px !important;

        background: #ffffff !important;

        border-top:
            1px solid #e8edf3 !important;

        box-shadow:
            0 -3px 12px rgba(0,0,0,.05) !important;
    }

    #cerrillos-chatbot #chatbot-input {
        flex: 1 !important;

        width: 100% !important;

        min-width: 0 !important;

        height: 44px !important;

        padding: 0 17px !important;

        box-sizing: border-box !important;

        border: 1px solid #dfe5ec !important;

        border-radius: 22px !important;

        background: #f5f7fa !important;

        color: #1f2937 !important;

        font-family: Arial, sans-serif !important;

        font-size: 14px !important;

        outline: none !important;
    }

    #cerrillos-chatbot #chatbot-input::placeholder {
        color: #9aa5b1 !important;
    }

    #cerrillos-chatbot #chatbot-input:focus {
        background: #ffffff !important;

        border-color: #0A4E8A !important;

        box-shadow:
            0 0 0 3px rgba(10,78,138,.10) !important;
    }


    /* BOTÓN AZUL DE ENVIAR */

    #cerrillos-chatbot .chatbot-input-area button[type="submit"] {
        width: 44px !important;
        height: 44px !important;

        min-width: 44px !important;
        min-height: 44px !important;

        max-width: 44px !important;
        max-height: 44px !important;

        padding: 0 !important;
        margin: 0 !important;

        border: 0 !important;

        border-radius: 50% !important;

        background:
            linear-gradient(
                135deg,
                #0A4E8A,
                #0066b3
            ) !important;

        color: #ffffff !important;

        display: flex !important;

        align-items: center !important;

        justify-content: center !important;

        font-size: 17px !important;

        cursor: pointer !important;

        box-shadow:
            0 4px 11px rgba(10,78,138,.25) !important;

        flex-shrink: 0 !important;

        transition:
            transform .2s ease,
            box-shadow .2s ease !important;
    }

    #cerrillos-chatbot .chatbot-input-area button[type="submit"]:hover {
        transform: scale(1.07) !important;

        box-shadow:
            0 6px 16px rgba(10,78,138,.30) !important;
    }

    #cerrillos-chatbot .chatbot-input-area button[type="submit"] i {
        color: #ffffff !important;

        font-size: 17px !important;

        line-height: 1 !important;
    }

}


/* =========================================================
   CHATBOT - CORRECCIÓN FINAL PARA IPHONE / CELULAR
   ========================================================= */

@media (max-width: 600px) {

    html,
    body {
        -webkit-text-size-adjust: 100% !important;
        text-size-adjust: 100% !important;
    }

    #cerrillos-chatbot {
        position: fixed !important;
        z-index: 999999 !important;
    }

    /* =====================================================
       BOTÓN DEL CHAT
       ===================================================== */

    #cerrillos-chatbot .chatbot-toggle {
        position: fixed !important;
        right: 14px !important;
        bottom: 14px !important;

        width: 55px !important;
        height: 55px !important;
        min-width: 55px !important;
        min-height: 55px !important;

        z-index: 999997 !important;
    }

    #cerrillos-chatbot .chatbot-toggle img {
        width: 55px !important;
        height: 55px !important;
    }


    /* =====================================================
       VENTANA DEL CHAT
       ===================================================== */

    #cerrillos-chatbot .chatbot-window {
        position: fixed !important;

        left: 10px !important;
        right: 10px !important;

        width: calc(100vw - 20px) !important;
        max-width: calc(100vw - 20px) !important;

        /* NO ocupa toda la pantalla */
        height: 78dvh !important;
        max-height: 78dvh !important;

        bottom: 80px !important;

        margin: 0 !important;

        box-sizing: border-box !important;

        overflow: hidden !important;

        z-index: 1000000 !important;
    }


    /* =====================================================
       MENSAJES
       ===================================================== */

    #cerrillos-chatbot .chatbot-messages {
        width: 100% !important;
        max-width: 100% !important;

        box-sizing: border-box !important;

        overflow-x: hidden !important;
        overflow-y: auto !important;

        -webkit-overflow-scrolling: touch !important;
    }


    /* =====================================================
       INPUT
       ===================================================== */

    #cerrillos-chatbot #chatbot-input {
        font-size: 16px !important;
        line-height: 1.2 !important;

        transform: none !important;
        zoom: 1 !important;

        min-width: 0 !important;

        box-sizing: border-box !important;

        -webkit-appearance: none !important;
        appearance: none !important;
    }


    /* =====================================================
       ZONA DEL INPUT
       ===================================================== */

    #cerrillos-chatbot .chatbot-input-area {
        width: 100% !important;
        box-sizing: border-box !important;

        flex-shrink: 0 !important;
    }


    /* =====================================================
       BOTÓN ENVIAR
       ===================================================== */

    #cerrillos-chatbot .chatbot-input-area button[type="submit"] {
        flex-shrink: 0 !important;
        transform: none !important;
        zoom: 1 !important;
    }


    /* =====================================================
       NUBE DE BIENVENIDA
       ===================================================== */

    #cerrillos-chatbot .chatbot-welcome-bubble {
        position: fixed !important;

        right: 78px !important;
        bottom: 24px !important;

        max-width: calc(100vw - 100px) !important;

        white-space: normal !important;

        z-index: 999998 !important;
    }

}

@media (max-width: 600px) {

    #cerrillos-chatbot .chatbot-window {
        height: min(
            78dvh,
            calc(var(--chatbot-viewport-height, 100dvh) - 100px)
        ) !important;

        max-height: min(
            78dvh,
            calc(var(--chatbot-viewport-height, 100dvh) - 100px)
        ) !important;
    }

}


/* =========================================================
   IPHONE - CHAT AL ABRIR TECLADO
   ========================================================= */

@media (max-width: 600px) {

    /* Cuando el chat está abierto, esconder completamente
       el botón flotante */
    #cerrillos-chatbot:has(.chatbot-window.open) .chatbot-toggle {
        display: none !important;
        visibility: hidden !important;
        opacity: 0 !important;
        pointer-events: none !important;
    }

    /* Ventana normal del chat */
    #cerrillos-chatbot .chatbot-window {
        left: 10px !important;
        right: 10px !important;
        width: calc(100vw - 20px) !important;

        bottom: 80px !important;

        max-width: none !important;

        border-radius: 28px !important;
        overflow: hidden !important;
    }

    /* Campo de texto */
    #cerrillos-chatbot #chatbot-input {
        font-size: 16px !important;
        -webkit-text-size-adjust: 100% !important;
    }
}


/* =========================================================
   CUANDO EL TECLADO ESTÁ ABIERTO
   ========================================================= */

@media (max-width: 600px) {

    #cerrillos-chatbot.keyboard-open .chatbot-window {
        bottom: 8px !important;

        height: calc(
            var(--chatbot-viewport-height, 100dvh) - 16px
        ) !important;

        max-height: calc(
            var(--chatbot-viewport-height, 100dvh) - 16px
        ) !important;
    }

}




/* =========================================================
   CELULAR - OCULTAR BOTONES AL ESCRIBIR
   ========================================================= */

@media (max-width: 600px) {

    /* Cuando el teclado está abierto */
    #cerrillos-chatbot.keyboard-open .chatbot-quick-buttons {
        display: none !important;
    }

    /* También ocultamos cualquier contenedor de botones rápidos
       que use esta clase */
    #cerrillos-chatbot.keyboard-open .chatbot-quick,
    #cerrillos-chatbot.keyboard-open .chatbot-quick-actions {
        display: none !important;
    }

}


/* =========================================================
   CELULAR - OCULTAR ACCESOS AL ESCRIBIR
   ========================================================= */

@media (max-width: 600px) {

    /* Cuando el usuario está escribiendo */
    #cerrillos-chatbot.keyboard-open .chatbot-quick-actions {
        display: none !important;
    }

}


/* =========================================================
   AVATAR DE TERRENÍN EN LOS MENSAJES DEL BOT
   ========================================================= */

#cerrillos-chatbot .chatbot-message.bot {
    display: flex;
    align-items: flex-end;
    gap: 8px;
}

#cerrillos-chatbot .chatbot-message-avatar {
    width: 34px;
    height: 34px;
    min-width: 34px;
    border-radius: 50%;
    overflow: hidden;
    background: #ffffff;
    box-shadow: 0 2px 8px rgba(0,0,0,.15);
    display: flex;
    align-items: center;
    justify-content: center;
}

#cerrillos-chatbot .chatbot-message-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
}


/* El mensaje del usuario sigue a la derecha */
#cerrillos-chatbot .chatbot-message.user {
    justify-content: flex-end;
}


/* En celular un poquito más pequeño */
@media (max-width: 600px) {

    #cerrillos-chatbot .chatbot-message-avatar {
        width: 30px;
        height: 30px;
        min-width: 30px;
    }

}


/* =========================================================
   CURSOR DE ESCRITURA
   ========================================================= */

.chatbot-writing-cursor {
    display: inline-block;
    margin-left: 2px;
    font-weight: 700;
    animation: chatbotCursorBlink 0.8s infinite;
}

@keyframes chatbotCursorBlink {

    0%,
    50% {
        opacity: 1;
    }

    51%,
    100% {
        opacity: 0;
    }

}



/* =========================================================
   SUGERENCIAS INTELIGENTES DEL CHATBOT
   ========================================================= */

#cerrillos-chatbot .chatbot-suggestion-buttons {
    display: flex;
    flex-direction: column;
    gap: 7px;
    margin-top: 12px;
}

#cerrillos-chatbot .chatbot-suggestion-button {
    border: 1px solid rgba(10, 78, 138, 0.20);
    background: #ffffff;
    color: #0A4E8A;

    border-radius: 12px;

    padding: 9px 12px;

    font-size: 13px;
    font-weight: 600;

    text-align: left;

    cursor: pointer;

    transition:
        transform .15s ease,
        box-shadow .15s ease,
        background .15s ease;
}

#cerrillos-chatbot .chatbot-suggestion-button:hover {
    background: #f1f6fb;
    transform: translateY(-1px);
    box-shadow: 0 3px 10px rgba(0,0,0,.10);
}

#cerrillos-chatbot .chatbot-suggestion-button:active {
    transform: scale(.98);
}


/* CELULAR */

@media (max-width: 600px) {

    #cerrillos-chatbot .chatbot-suggestion-button {
        font-size: 13px;
        padding: 10px 11px;
    }

}


/* =========================================================
   NOMBRE DE TERRENÍN EN EL ENCABEZADO
   ========================================================= */

#cerrillos-chatbot .chatbot-header-name {
    display: flex;
    align-items: baseline;
    gap: 7px;
    white-space: nowrap;
}

#cerrillos-chatbot .chatbot-header-name strong {
    font-size: 19px;
    font-weight: 800;
    color: #ffffff;
}

#cerrillos-chatbot .chatbot-header-name small {
    font-size: 13px;
    font-style: italic;
    font-weight: 400;
    color: rgba(255, 255, 255, 0.88);
}



@media (max-width: 600px) {

    #cerrillos-chatbot .chatbot-header-name strong {
        font-size: 17px;
    }

    #cerrillos-chatbot .chatbot-header-name small {
        font-size: 12px;
    }

}



/* =========================================================
   ENCABEZADO - TERRENÍN + NOMBRE EN LA MISMA LÍNEA
   ========================================================= */

#cerrillos-chatbot .chatbot-header-info {
    display: flex !important;
    align-items: center !important;
    gap: 10px !important;
    min-width: 0 !important;
}


/* Terrenín */
#cerrillos-chatbot .chatbot-avatar {
    flex-shrink: 0 !important;
}


/* Nombre + Asistente Virtual */
#cerrillos-chatbot .chatbot-header-name {
    display: flex !important;
    align-items: baseline !important;
    gap: 7px !important;
    margin: 0 !important;
    padding: 0 !important;
    white-space: nowrap !important;
}


/* TERRÉNIN */
#cerrillos-chatbot .chatbot-header-name strong {
    margin: 0 !important;
    padding: 0 !important;

    font-size: 19px !important;
    font-weight: 800 !important;
    color: #ffffff !important;
}


/* ASISTENTE VIRTUAL */
#cerrillos-chatbot .chatbot-header-name small {
    margin: 0 !important;
    padding: 0 !important;

    font-size: 13px !important;
    font-style: italic !important;
    font-weight: 400 !important;
    color: rgba(255,255,255,.88) !important;
}


@media (max-width: 600px) {

    #cerrillos-chatbot .chatbot-header-info {
        gap: 8px !important;
    }

    #cerrillos-chatbot .chatbot-header-name {
        gap: 5px !important;
    }

    #cerrillos-chatbot .chatbot-header-name strong {
        font-size: 17px !important;
    }

    #cerrillos-chatbot .chatbot-header-name small {
        font-size: 11px !important;
    }

}


/* =========================================
   CHAT MÁS GRANDE EN PC
   ========================================= */

@media (min-width: 601px) {
    #cerrillos-chatbot .chatbot-window {
        width: 450px !important;
        height: 680px !important;
        max-width: calc(100vw - 40px) !important;
        max-height: calc(100vh - 140px) !important;
    }
}